Tag Archive for: First Principles Review

Looking back to look forward, 10 years after the First Principles Review

Exactly 10 years ago, the then minister for defence, Kevin Andrews, released the First Principles Review: Creating One Defence (FPR). With increasing talk about the rising possibility of major power-conflictcalls for Defence funding to increase to at least 3 percent of GDP, and questions raised about Defence’s ability to spend the money appropriated to it, it is the perfect time to assess whether Defence created the sustainable and enduring business model that the Review championed.

The FPR was commissioned in August 2014 by the predecessor of Andrews, David Johnston, as both an election commitment and a response to the 2014 National Commission of Audit’s recommendation for an efficiency review ‘as a pre-condition for setting any new funding profile for Defence under the White Paper’.

Conducted over eight months and chaired by David Peever, the FPR was an end-to-end review of Defence’s business processes, structure and organisation. It was designed to look forward to the challenges Defence would face in the 21st century and structured around the need for a sustainable and enduring business model. The combined effect of the review was supposed to be a more unified and integrated organisation, more consistently linked to strategy and led by its centre.

Key among the FPR’s recommendations were:

—Establishment of a strong, strategic centre to strengthen accountability and top-level decision-making. This would involve a new ‘One Defence’ business model, a streamlined top level management structure, establishment of a strong and credible internal contestability function, and a reduced number of committees;

—The establishment of a single end-to-end capability development function to maximise the efficient, effective and professional delivery of military capability. This included establishing the new Capability Acquisition and Sustainment Group (CASG) with reduced management layers, and transferring accountability for requirements setting and management to the vice chief and the service chiefs;

—The implementation of an enterprise approach to the delivery of services enabling corporate and military operations to maximise their effectiveness and efficiency. This would involve consolidation and standardisation in estate, information management, geospatial intelligence and customer-centric service delivery;

—The creation of a ‘One Defence’ workforce to ensure committed people with the right skills are in appropriate jobs, through the development of a strategic workforce plan for building a highly professional workforce across the Department and the Australian Defence Force; and

—The management of staff resources to deliver optimal use of funds and maximise efficiencies, through stripping back and simplification of overly complicated processes and structures, as well as the introduction of greater transparency, contestability and professionalism.

The review set out an ambitious agenda to ensure that Defence was fit for purpose and able to deliver with the minimum resources necessary. Most of the recommendations were implemented over two years.

At its simplest, the FPR sought to ensure that respective ministers, secretaries and chiefs of defence force would ask themselves every working day: Does this decision (or these options to government) strip back and simplify complicated processes and structures? Do they introduce greater transparency, contestability and professionalism? Do they enforce accountability and leadership?

Against these three questions, sadly, Defence’s implementation did not climb to the ambitions demanded by the review team. Despite the FPR’s intent to dethatch Defence’s hierarchy, devolve accountabilities to the lowest level possible and de-layer the organisation, Defence now has more senior executive service and star-ranked officers and organisational units than it did in 2015.

Committee structures have similarly reverted, though it should be acknowledged that the Investment Committee has been a positive advance for the organisation, though the burden on its members continues to be back-breakingly cumbersome. The behavioural change that is necessary to transform Defence seems to have broken on the rocks of institutional resistance.

The review highlighted ‘an organisational culture within Defence that is risk-averse and resistant to change’. The FPR authors were deeply focused on the risk culture of the organisation and many of their recommendations centred on practical ways to overcome this risk aversion. The simplicity and elegance of their recommendations were certainly lost on the upper floors of the Russell offices during the implementation process.

Defence’s failure to change—with concomitant failure to deliver—represents the organisation’s unwillingness to explore a different concept of risk management. This was also the case with Peever’s subsequent review of Defence innovation in 2021, which called for Defence to embrace a desire to improve (we think—the review was heavily redacted, including all of its recommendations).

Similarly, the concept of a single end-to-end capability development function has not taken root, with the contestability function failing to meet the aim of a ‘robust and disciplined contestability function to provide arm’s-length assurance to the secretary that the capability needs and requirements are aligned with strategy and resources and can be delivered’. Correspondingly, the transfer of accountability to the service chiefs appears to have frustrated the FPR’s aims for an integrated capability management process, in which all the fundamental inputs to capability (including industry support, facilities, ICT and workforce) are managed as a whole.

This has been particularly challenging for the capability managers within CASG, who no longer have all the levers necessary to effectively and efficiently manage the ‘smart buyer’ function. It appears that the common-sense approach to acquiring and sustaining capability—where the full process does not need to be followed when common sense says that the judicious use of a fast-track path is appropriate and risks are acceptable—has struggled. Few are the examples of innovative use of procurement practices, development of fast-track projects, or the creation of novel contractual relationships.

Skill development in CASG, and in Defence more broadly, continues to be a fundamental challenge. The Defence Workforce Plan didn’t emerge until 2024, and we are yet to see whether this plan will effectively deliver the required workforce, identify the critical skills gaps or build those skills and workforce strategies that place ‘the right people with the right skills in the right roles at the right time to deliver Defence’s mission’.

Defence is pursuing yet another strategic reform agenda, set out in Chapter 11 of the National Defence Strategy. It aims to deliver both strategic reform—the transformation of the core elements of Defence that deliver effects to achieve the strategy of denial—and enterprise reform—the transformation of Defence’s enabling elements that drive performance. In doing so, it could do worse than returning to the fundamental first principles that drove the FPR:

—Clear authorities and accountabilities that align with resources (empowering decision-makers to deliver on strategies and plans within agreed resourcing, while also holding them responsible);

—Outcome orientation (delivering what is required with processes, systems and tools being the means, not the end);

—Simplicity (eliminating complicated and unnecessary structures, processes, systems and tools);

—Focus on core business (Defence doing only for itself what no one else can do more effectively and efficiently);

—Professionalism (encouraging committed people with the right skills in appropriate jobs);

—Timely, contestable advice (using internal and external expertise to provide the best advice so that the outcome is delivered in the most cost-effective and efficient manner); and

—Transparency (behaving in a way that enables others to know exactly what Defence is doing and why).

If Australia is to effectively meet the challenges it faces, the government and the public need to have confidence in the combat capabilities of its armed forces, the effectiveness and timeliness of Defence’s decision making and the efficient use of the nation’s treasure.

Peever and his team set up a strong and sensible plan to ensure Defence was able to meet these three demands. Sadly, because of culture, behaviour and bureaucratic malaise, the FPR proved less enduring than the review team—and the Australian public—needed it to be.

ASPI at 15: the cost of Defence

Image courtesy of Flickr user ABPMedia

Since ASPI was established in 2002, the annual Cost of Defence has delivered 3,579 pages on defence budgeting and management. In total, that’s something like a million words, plus several thousand charts and tables.

Most of what I’ve written has already been forgotten (including by me), and I suspect that what remains will soon fade from memory. That’s okay; those forgotten words are the spent ammunition of past policy debates. I suspect, however, that the numbers I’ve collated over the past 15 years will stand the test of time. For better or worse, numbers allow for seemingly authoritative comparisons between past and present. With that in mind, and to celebrate ASPI’s birthday, here’s a largely by-the-numbers comparison of Defence in 2002 and 2016. Unless otherwise noted, all financial figures are in 2016–17 dollars.

Over the past 15 years, the defence budget has grown from $20.1 billion to $32.4 billion, a 62% real increase. In terms of GDP share, the change is far less impressive; a rise from 1.77% to just 1.88%. Similarly, the share of government spending going to Defence has barely moved; in 2002 it was 7.2%, today it’s 7.3%.

  2002 2016
Total Spending $20.1 billion $32.4 billion
% of GDP 1.77% 1.88%
% of Commonwealth Payments 7.21% 7.30%

 

Qualitatively, there are further parallels between today and 15 years ago. We are again in the early stages of implementing an ambitious new Defence White Paper and, once again, it’s proving hard to actually spend the money. Some things don’t change.

One thing that has changed is the make-up of the budget in terms of capital investment, personnel costs, and operating costs. Investment has grown by 120%, operating costs by 46%, and personnel costs by 39%. The much more rapid growth of capital investment reflects the ongoing modernisation of the force. Looking back over the past decade and a half, we’ve seen a number of new capabilities enter service, including four new fleets of helicopters (ARH, MRH-90, MH-60R, CH-47), a new aerial refueller (KC-30A), a new fighter (F/A-18E/F), a new tank (Abrams M1), two new amphibious lift vessels (LHD), and an entirely new AEW&C capability (Wedgetail). Along the way, the Army has also picked up a couple of additional battalions, including a regular commando regiment. There’s no doubt that today’s ADF is stronger and better equipped than it was in 2002.

  2002 2016
Investment $4.9 billion (24.4%) $10.8billion (33.5%)
Personnel $8.3 billion (41.5%) $11.6 billion (35.7%)
Operating $6.9 billion (34.2%) $10.0 billion (30.0%)

 

On the personnel numbers side, the full-time force has increased in size by 14% with the lion’s share of the growth supporting a larger Army. In comparison, the Reserve force has remained about the size it was, as has the civilian APS workforce—though in the latter case the workforce has only recently contracted from a peak of around 21,000 reached in 2012. On the surface, it looks as though there’s been a dramatic fall in the number of contractors performing agency roles within the department—from more than 2,300 to less than 500—but the numbers cannot be trusted. Defence now employs large numbers of external personnel under group contracts (sometimes referred to as capability partnerships) that don’t fall under the old definition of contractors.

  2002 2016
Navy  12,847 14,394
Army  25,587 30,430
Air Force  13,646 14,385
Total 52,080 59,209
     
Reserve 19,620 19,110
Civilian 18,285 17,950
Contractors 2,311 490

 

In terms of recruitment into the permanent force, nothing much has changed. The latest reported result was the same as for 2002; 84% attainment of the recruitment target. Over the same period, the separation rate has fallen from 9.8% to 9.1%, with some substantial excursions higher and lower in the years in between.

One difference is clear; the rank/level structure of the ADF and Defence APS has become more top heavy over the past 15 years, with growth in executive and senior officer positions far outstripping the growth of the overall workforce. Planned workforce rationalisations under the First Principles Review (many of which are already reflected in the 2016 figures) won’t bring the numbers anywhere close to 2002 levels. Similar trends have occurred across other government agencies—it’s been a good time to be on the public payroll.

  2002 2016
Civilian SES 130 152
Star-rank ADF  120 186
Senior Officers (APS)  3,824 5,767
Senior Officers (ADF) 1,507 2,079

 

The management of resources by Defence has been the focus of three major reviews since 2002; Proust in 2007, Pappas in 2008, and Peever in 2015 (what is it with the P’s?) and two major reform programs, the Strategic Reform Program in 2009 and the First Principles Reforms in 2015. Even the most hardened cynic would have to concede that Defence is better managed today than it was in 2002. Financial and human resources are more tightly managed, and there’s a greater unity of effort than there was in the past. The real test will be how well the (yet again) revamped force development and acquisition system handles the raft of projects envisaged in the White Paper.

In summary, compared with 2002, the ADF is a little larger, somewhat better managed, much better equipped, and a lot more expensive. Readers wanting more detail can find the 3,579 pages of the collected Cost of Defence series free to download on the ASPI website.

Defence White Paper 2016: from page to photo op (part 1)

Image courtesy of Flickr user Philipp

At ASPI’s Defence White Paper: from page to reality conference, I got to sum up the future challenges for the acquisition program. The most certain prediction I could make is that the program won’t ever be delivered. In fact, it’d be an outlier among Defence White Papers (DWPs) if it gets even close.

If we look at its six predecessors, Mark Thomson’s data shows that only DWP 2000 got (most) of the promised funding. But, as my previous analysis showed, a third of DWP 2000’s major capability announcements were cancelled, or significantly changed in scope. And it’s not finished yet—the air warfare destroyers and joint strike fighters are still to be delivered, and some of the helicopter projects are yet to reach full capability (and the Tiger armed reconnaissance helicopter never will).

It’s not surprising that even the best funded DWP didn’t completely translate into ADF capability. The intervening 16 years saw big changes in the external environment—DWP 2000 was written with the lessons of the 1999 Timor operation fresh in mind, but the delivery process was barely started on 11 September 2001. There have also been big swings (in both directions) in government revenues, rapid technological developments, and three major reviews of Defence acquisition. We can hardly expect the next 16 years to be any more predictable or linear than the previous 16, so we shouldn’t expect DWP 2016’s program to remain inviolate. What follows is my best guess at the challenges that lie ahead—my ‘known unknowns’, if you like.

Challenge #1 is economic pressures. The Turnbull government’s plan will deliver 2% of GDP to defence earlier than the Abbott government promised, but not because there’s more money. Instead, Treasury thinks GDP will be smaller in the 2020s than it thought a couple of years ago. If that trend continues (and economic projections have been falling for some years now), a future government might find itself with a bill for 2.5% of GDP to deliver the 2016 DWP—and it might have other priorities. Current governments can’t tie the hands of future ones (or even its own the following year). This year’s budget figures are bankable, the forward estimates (next three years) are suggestive, and everything further out is aspirational.

But let’s be optimistic and assume that the money will eventuate: Defence will have to spend $142.7 billion on capital acquisition in the next decade, compared to $76.6 billion in the previous (both figures in 2016 dollars). That brings us to the second challenge: at the moment, Defence doesn’t really have a functional project development and acquisition process. The First Principles Review implementation involves major organisational changes: the former DMO has been pulled back into the core of the business, and the former Capability Development Group has been scattered between the three Services and the VCDF. It also adds a new ‘Gate Zero’ into the Kinnaird two-pass process. (Cynics in Defence have been heard to say that the previous two-pass process has been simplified to a three-pass process.)

Gate Zero has plenty of potential to help, particularly in terms of getting a project into the Integrated Investment Plan. Intended to be a ‘quick look’ sanity check at the start of the process, it could result in proposals being fast tracked, including sole sourcing where appropriate, rather than chugging through a laborious competitive process. So far, so good. But it also looks like the First Pass process that Kinnaird (PDF) originally envisaged, before ‘pass creep’ set in and First Pass came to require supporting documentation and data that could take years to collate, with cost confidence unlikely to be achievable so early. For a major project such as the future submarine, that’s probably OK, but for many projects it’s overkill. When Mortimer (PDF) reviewed the Kinnaird implementation, in 2008, he lamented the slowness and again recommended streamlining simpler, less risky projects. Based on the number of approvals over the years, that hasn’t happened. The danger is that Gate Zero will become a third hurdle if Defence defaults to process (or is forced to by the central agencies). And there’s a real danger that many—if not all—of the projects already in the IIP that accompanies DWP 2016 will need to go through Gate Zero

Even when Defence’s internal deliberations are finished, the Defence Minister has to approve any project up to $20 million. The Defence and Finance Ministers have to approve projects over $20 million, and anything over $100 million—not a big number by Defence standards—has to go to the National Security Committee. Just how the NSC is going to deal with the number of defence projects in the forward program isn’t clear. There’s a clear case for raising the thresholds for Ministerial and NSC approval, as the First Principles Review suggested. Perhaps there’s also scope to increase funding available to the Capability Managers as part of the now overregulated ‘minors’ program—which has, thanks to a previous minister, been unnecessarily subjected to its own two-pass process.

I’ll come back in part 2 and look at some of the other challenges that lie ahead in the areas of industry, politics, technology and project management.

Defence science and engineering: same inquiry, different roles

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I noted with interest and bemusement that the Senate Committee on Foreign Affairs Defence and Trade has announced an inquiry into the capability of Defence’s physical sciences and engineering (PSE) workforce. I’m interested because in my previous working life in Defence I first worked as a scientist and later managed engineers on a major Defence project. The two experiences had so little in common that I’m bemused as to why the two groups have been lumped together in this inquiry.

It’s a bit like a state government deciding to inquire into the capability of its teaching and firefighting (TFF) workforce. Both professions are critical parts of the workforce, but there’s not a lot of synergy between them, and there doesn’t seem to be much point to trying to manage them collectively. In fact, trying to do so would likely conflate the roles to the detriment of both. I think that might’ve already happened in Defence’s PSE workforce. In that sense the parallel focus of the enquiry might work, if only to disentangle the issue.

Just as states need teachers and firefighters, Defence needs engineers and scientists. It needs engineers to help identify and manage risk in projects and to manage its fleets of complex platforms and its complicated data and communications architectures. It needs scientists to collect data and conduct operations research that help inform operations and force structuring decisions, and to investigate novel and promising technologies. To draw on another term that conflates two different things, scientists are best at the ‘R’ part of ‘R&D’ and engineers at the ‘D’ part.

Sometimes the two groups work together in ‘upper R/lower D’ activities, such as identifying and solving problems that arise in managing platforms when existing techniques and materials aren’t adequate. Examples include the composite patching developed for aircraft skins (PDF) and solutions for the hydrodynamic problems during the development of the Collins-class submarines. But working together isn’t the same as being parts of the same profession, and we shouldn’t conclude that scientists and engineers can seamlessly transition to each other’s jobs.

Take for example the role played by the Defence Science and Technology Group (nee DSTO) in technical risk assessments (TRAs) (PDF) for major projects, a role they took on as part of the Kinnaird recommendations for the management of Defence projects. TRAs are important, given the difficulties that systems integration can pose for projects, especially when immature technologies are involved. It’s important to have a realistic and robust sense of the potential difficulties ahead so some serious thinking can be done about the benefits and risks associated with various options. Underestimating risk at the early stages of a project has consequences for schedules, costs and sometimes capability later on.

But TRAs aren’t really a scientist’s forte, and it’s not what they’re trained to do. As NASA has found, there’s no substitute for a systems engineering approach to project risk and technological maturity, and it’s now a specialised field of engineering in its own right. (I wrote about how this applies to Defence projects here.) In fact, DSTO had to grow a systems engineering capability to perform this task. It would probably have been preferable for the systems engineering work in support of TRAs to remain in DMO, where it would also support the post project approval project management and through-life engineering support, as well as helping to keep a critical mass of skills in an organisation that has suffered badly from a shortage of engineers. Conversely, there’s a risk that tasking Defence science with becoming a technical advisor will detract from its core defence research effort.

And even if the Defence science body can establish a viable systems engineering cell, there’s still a problem that traces back to the overlapping but fundamentally distinct roles of the two professions. Engineers in Defence are mostly about managing and reducing risk and uncertainty, while scientists require uncertainty to have sufficiently worthwhile problems to examine. There’s a subtle but real conflict of interest here. The incentive is for a TRA to find that the technical problems are manageable enough to not put the kibosh on a project option, but substantial enough to require continuing input from Defence scientists. Scientists are as responsive to incentives as anyone else. Hugh White identified this problem years ago, when he was the chair of the old Force Structure Policy and Programming committee. After one particularly unfortunate project experience, he concluded that ‘what I saw as risk, DSTO saw as opportunity’.

With the implementation of the First Principles Review still a work in progress, and as the roles and staffing of the new Capability, Acquisition and Support Group Defence are fleshed out, Defence has an opportunity to revisit the organisational structures and arrangements in place to provide engineering support for projects and through life support. Separating out the roles of scientists and engineers would be a good start.

Australia’s first female defence minister: an opportunity for difference

Royal Australian Air Force members Flight Lieutenant Stephanie Anderson (left), Squadron Leader Clint Huxley and Sergeant Damian Williams at the Department of Defence complex, Russell Offices, Canberra.

As the drum roll fades following the swearing in of Australia’s first ever female Defence Minister, I’m left wondering what we should now expect. While Senator Payne is the first ‘femmindef’ for Australia, she joins a long list of international female Defence ministers who have gone before her. How will the Australian Department of Defence be shaped or be different with a female at the helm of such a male-dominated portfolio? Will Senator Marise Payne crack the tempered glass ceiling from above and start lowering down the career ladder for women in Defence? Can this be done in a way that might change the organisation and the defence of the nation in a positive way?

Payne has asked that she be judged by her work, rather than her gender, and I, like other feminists, would hope that’s the case. However, it’s her experience as a woman in Government, as a woman who knows the Defence landscape, and as a woman who proudly calls herself a feminist, that brings an unprecedented vantage point unseen in the Department until now. It is this vantage point that will be a significant point of difference from her predecessors.

It’s difficult to be hypothetical about the difference a female minister, this female minister, may have on Defence over the coming year (or beyond), particularly in an organisation and portfolio prone to so much change—or at least talk of it. Perhaps we can look to the last 12 months in Defence and ask ourselves if, or how, decisions and outcomes may have been different had she been in place. Would the male-dominated First Principles Review (FPR) team been left as just that, despite its sexist irony? Would Defence have sent male ‘champions of change’ to women in leadership forums, or would they have instead sent a woman in leadership to share insights into the lived experience?

Would the news story around the biggest changes to Defence legislation in decades have been solely focused on superannuation, or rather the fact it creates the biggest structural change to enable part-time work in Defence’s history? It will have probably the most significant impact to women’s ability to remain and thrive in the Defence workforce ever, yet sadly the accomplishment wasn’t given the status it deserved. Opportunity lost, Defence PR.

Andrew Davies’ incoming brief to the Minister on The Strategist had many valid points but was remiss of any mention of organisational culture, or the continued effort to alter long-entrenched hypermasculine behavioural standards accepted as the norm. Those behaviours still exist, in both sides of the house: the ADF and the APS. Perhaps this requires an incoming brief all on its own? Here are a few points I think are worth including:

  • Defence has created significant opportunities for change, the motivation to change, and the capability for change. However this needs to be supported by evidenced-based and targeted interventions, and evaluations of their effectiveness, lest it ends up on a pathway to the status quo.
  • The structural and organisational changes currently being implemented through FPR are predominantly being viewed by the working level as shrouded in mystery, uncertainty and secrecy. Cracks are appearing that threaten to destabilise the culture even more. As any organisational culture analyst will tell you, this ambiguity, added to uncertainty surrounding personnel cuts, creates ripe ground for the type of ‘unacceptable behaviour’ that Defence has worked so hard to stamp out.
  • There are inherent risks in the anticipated wide-sweeping changes not being as swift and as wide-ranging as FPR initially promised to be. Cue another ‘review’ to add to the plethora that came before to reexamine what went wrong.
  • What Defence likes to call ‘unacceptable behaviour’ equates to ‘violence’ and ‘anti-social behaviour’ in the lingua franca. Using the more neutral term has served to shield Defence from comparisons with the wider community and this does everyone a disservice. A great starting place for improvement would be for Defence to begin collecting data using descriptive terminology that aligns with how places such as the ABS or AIHW collect theirs—common language to begin with, and benchmarking is possible.
  • Defence remains committed to increasing its diversity and inclusion levels, with a bigger focus on diversity, but less on understanding what authentic inclusion practices actually look like. Will a ‘femmindef’ be content with the current pace of moving from integration to inclusion, or will she push toward a frontier of empowerment for minority groups?

Submarines, white papers and war are all up there when it comes to consuming the Minister’s time, and rightly so. But will a femmindef be able to multitask both culture and capability in a way that none of her male predecessors have yet been able to? I hope so.

Not the last word on the first principles review

First Principles Review

Reform programs come and go in the Australian Defence establishment. Sometimes they fulfil their intent; sometimes they don’t. The extent to which the changes sought by the First Principles Review occur will depend on the vigor with which its recommendations are implemented. As to the improvements sought (which are more than mere organisational changes), only time will tell whether intended consequences outweigh those that are unintended.

If nothing else, Defence is going to be shaken up and some—but not all—of its managerial overheads are going to be cut. The planned changes will provide the opportunity to improve governance, accountability, corporate planning, management information, performance monitoring, risk management and budget discipline. Of course, we’ve been promised this before (repeatedly) and yet here we are again. You can lead a horse to water but you can’t make it drink.

The merits of many of the substantial changes are far from self-evident—if they were, they would’ve occurred a long time ago. The best that can be said is that the ideas are new and might be worth a try. In the long run, Defence reform is more an exercise in trial and error than intelligent design. With luck, we keep the things that work and reject those that don’t. Sometimes we can’t make up our mind. The ‘in again–out again’ routine with acquisition is one example. Does anyone remember the Department of Supply?

You don’t have to be a pessimist to see the risks in some of the changes ahead. Creating a ‘stronger strategic centre’ in two parts is a bold move. To succeed, the tensions from contestability will have to be held in check to avoid thwarting cooperation between the newly created civilian and military sub-empires. And even if relations remain cordial, it’s far from clear why a headquarters divided in two will work better than a single integrated one.

There’s no arguing that the new ‘One Defence’ model is less ambiguous about accountabilities than its predecessor. But accountability isn’t an end in itself—it’s a means to ensure that the things that need to happen do happen. Nothing’s gained by dividing a task into two artificial parts if they’re tightly interdependent. For example, it’s an illusion to think that a budget can be developed independently of the outcomes sought, and vice versa. Many of the things ostensibly divided between the civilian and military sides of the house are, in fact, opposite sides of the same coin. Reductionism has limits.

Nowhere are the risks greater than when it comes to the new ‘end-to-end’ approach to capability development. We’re told that the new capability and acquisition group will prepare the business cases for first and second-pass approval of projects, yet the people presently performing that role are slated to go back to the Services. Has this been thought through? We’ll find out soon enough, with two mega-projects to be decided over the next couple of years; the replacement submarines and the future frigates. It won’t help that the top layer of DMO’s acquisition expertise is about to be shown the door.

Fortunately, continuity will be the order of the day throughout much of Defence. In fact, many of the recommendations simply reaffirm established practices. For example, the recommendation to ‘fast-track’ some projects rather than automatically resort to process-heavy competition. Defence has been doing this for years—the Superhornets, C-17, C-27 and Aegis combat system for the AWD are just some examples. Unfortunately, circumventing competition doesn’t always end well—the debacle of the lightweight torpedo project had its origin in a truncated process that avoided a formal tender evaluation.

On the positive side, the First Principles Review has avoided the errors of the past by not promising a treasure trove of implausible savings. To the contrary, although some modest personnel reductions are proposed, the review identifies a number of areas where additional investment will be required to build the corporate capacity to operate more effectively—both in terms of human capital and information technology. It’s entirely possible that the cost of additional investment will exceed any savings that might arise. That should be taken as a sign of maturity, not failure.

On balance, it’s hard to know what to say. Change brings risks and opportunities. It will be up to the senior folks in Defence to make of it what they can. With the largest boost to defence funding since the Menzies era on the horizon, let’s hope they succeed.

Today ASPI launches a compilation of Strategist posts; Reviews and contestability; New directions for Defence [link]. It includes commentary on the First Principles Review from Ross Babbage, Allan Behm, Michael Clifford, Andrew Davies, Graeme Dobell, Jan K Gleiman, Paddy Gourley, Peter Jennings, John O’Callaghan and Mark Thomson.

Defence Reviews: no Gnus is good news

Gnus

Previously on the Life cycle of the Australian defence review we explored the life pattern of this robust herd animal from conception to gestation, birth, infant years and the review’s emergence into full maturity. This time we have to contemplate how reviews age and die. Just as for Gnus in Africa, life is brutal and short on the policy veldt. Many reviews get trampled underfoot by newer processes. Only a few reviews—like Sir Arthur Tange’s Australian Defence Reorganisation of 1973 and the Defence Reform Program of 1997—survive long enough to mostly be implemented.

Why do some reviews thrive while others fail? After writing his own review Sir Arthur Tange spent the second half of his almost decade-long time as Secretary implementing his own work. He had intellectual firepower, grit and tenure working for him. Paul Dibb’s Review of Defence Capabilities benefited from Kim Beazley’s tenure as Minister to keep pushing for implementation. The Defence Reform Program (DRP) outlived a number of Liberal ministers but Prime Minister John Howard kept the process on track. In each case these reviews got clear air to be implemented without other reviews chewing their hamstrings. All three reviews intelligently proposed big reform, got powerful political backing and had time to bed down.

But this isn’t the fate of your average review. Stage six in the life cycle is ageing and predation. By the time review implementation enters its second and third year, entropy slows the momentum for change. It may be that there’s entrenched resistance to making difficult changes—the Strategic Reform Program, for example, found it inordinately hard to apply shared services for many back office functions across the Defence tribes. Some review recommendations turn out not to be worth implementing, or in other cases there are political barriers that make implementation near impossible. A number of reviews of the Defence estate, for example, failed because of backbench resistance to selling bases. Reforms of defence procurement have struggled to streamline Cabinet processes for decision-making on equipment. A recommendation needs to be politically achievable as well as look credible on paper.

Reviews falter when Ministers, officials and implementers move on. When the implementation team leaves, their successors will often puzzle over previous decisions. At that point it becomes easier to adopt a different strategy, and review recommendations can fall by the wayside.

In the seventh stage of the life cycle—death on the veldt—nothing brings down a big review quicker than a change of government. Thus the Proust Review of 2007 was cut down in its prime by a change of Government and the new Minister’s implementation of an election commitment to launch what became the Pappas Review. Pappas begat the Strategic Reform Program, which was mortally wounded by the time of the 2013 election. Then, the new Government implemented its own election promise for what became the First Principles Review. While the First Principles Review pleaded for a five-year period free of reviews so that it could have a clear run at implementation, the recommendation is unlikely to work. Like all its predecessors, Mr Peever’s review will have to take its chances with elections, changes of ministers and of key Defence staff.

For many lesser reviews success might be measured by either their implementation or eradication. I was closely involved in managing two reviews done by external experts. The first made sensible recommendations to change aspects of how Defence managed equipment export approvals. It was the political response to a very brief media squall about an export matter. The recommendations were implemented, became the new normal and defence exports are better as a result. The second review was an attempt to handle an unhealthy obsession about the numbers of Defence personnel posted overseas. It made a number of reluctant recommendations that would have reduced Australia’s capacity to manage some important international relationships. At a time when the pressure is for Defence to do more overseas, it seems that the recommendations have been quietly ‘overtaken by events’.

Finally we come to the last stage of the life cycle. This is when the memory of some reviews live on, often unintended, as folk wisdom about what a review ‘did’ to Defence. Think of this as a version of philosopher Gilbert Ryle’s, ‘ghost in the machine’—a term he coined to criticise a view of mind-body dualism that ‘the body and the mind are ordinarily harnessed together, but after the death of the body the mind may continue to exist and function.’

In Defence the ghost in the machine of the Dibb review is the folk wisdom that it structured the ADF for ‘chasing thugs in thongs’ around northern Australia. Actually a fair reading of the review is that it did nothing of the sort. Another ‘ghost in the machine’ myth is that the Defence Reform Program gutted the Services of logistic support and imperilled Australia’s deployment into East Timor. In fact the opposite is true; the DRP jolted Defence further down the path of being a jointly-enabled force, and necessarily broke a few rice bowls in the process.

And so we say farewell to the life cycle of the Australian defence review, a persistent and much abused creature of the policy veldt. What lessons should we learn? First, Oppositions in particular shouldn’t promise too many reviews. Given the volatility of Australian politics there’s always a risk that such promises will have to be implemented. Second, knowing what it takes to actually do a serious review, it’s predictable that implementation stages will only gear up as we get towards the last months of our three-year election cycle—a politically risky time. Third, reviews slow down Defence administration. In the 12–18 months it takes to deliver a product the department is in a fallow period where it’s constrained to make changes because, well, a review is about to be delivered. Pause for a second to think about the implications of this: there’s hardly been a time in the last twenty years when Defence hasn’t been subject to a big external review (yet the criticism is that internal management is poor!) Finally, with all that said, if a review really is needed the Tange, Dibb and DRP precedents say that it’s best to go big. On the veldt it’s the big, bad Gnus that run the herd. It’s exactly the same in the Defence review business.

Defence reviews: nothing Gnu here

Gnus

If the venerable British naturalist David Attenborough was to make a television series entitled The life cycle of the Australian defence review, he would say that reviews are to Defence what the Gnu or Wildebeest is to the African veldt. These animals are not in danger of extinction; they move in herds along predictable courses; they’re none too bright but can kick hard. At certain times of the year they span the horizon, the earth trembling as they pass.

Close observation of the Australian defence review shows it has an eight-stage life cycle. Each review is special in its own way, but evolution establishes herd behaviour—having seen one Gnu you pretty much know what the next Gnu will be like.

Reviews are conceived largely in two ways; either by Oppositions annoyed at not being in charge or by governments facing unhappy crises. Examples of the first method include the First Principles Review, an election promise of the then-opposition before being elected in 2013. Labor in opposition before 2007 made a similar commitment which ultimately became the Pappas review. Oppositions can’t do much other than plan what they will do in government. Reviews are easy to announce, sound big and decisive and don’t need to be actioned until after an election.

In government reviews are often a way to deal with a crisis. Recall the sad case of Private Jake Kovco who shot himself in Baghdad 2006. The body of another unfortunate individual was mistakenly repatriated to Australia and Defence Minister Brendan Nelson made some public comments about the circumstances of Kovco’s death based on inaccurate advice. The civilian part of Defence had nothing to do with any of this but a furious minister then launched the Proust review into ‘organisational efficiency and effectiveness.’ Crises begat reviews, but the offspring don’t have to look like the parents.

In the review gestation period, terms of reference are written, external teams assemble and start to interact with Defence as they develop their thinking. I recall one group telling a politely non-committal Defence Committee how they would be shaken to their very core, such were the savings and efficiencies to be proposed. However, after the near-continuous use of organisational reviews—36 of them from Tange in 1973 to Peever in 2015—it’s difficult to come up with measures that haven’t been tried or considered before. Incrementalism is often the result. Smart reviewers engage in a detailed conversation with Defence and will adapt their recommendations after testing their value with experienced officials. As a general rule, the less interactive the review process the less implementable its recommendations will be. Even clever reviews done in isolation don’t create the support needed to be delivered.

Stage three of the life cycle is the review’s birth. Although White Papers are a different breed of cat—the magnificent lions of the policy veldt—it’s hard to go past the 2009 White Paper’s launch on the deck of a warship, Defence leaders assembled behind the Minister and 83 press releases proclaiming it to be the whitest of all White Papers. The media’s instant judgement can be cruel, for example the recent RAND review of shipbuilding took a hit because it didn’t include submarines. That’s a little unfair because it’s a different industry in key ways. It points to the need for governments to try to shape expectations for what reviews can deliver. A review’s launch is also often the last time it will receive much publicity as the challenge then becomes implementation by insiders.

In the first years of a review’s life, a lucky group of officials gets to design an implementation plan, the wider Defence Organisation is introduced to their new ‘forever friend’ and the Department gets to grips with making it happen. A reporting system will be developed for ministers. Here, reality meets recommendations. It can emerge, for example, that some recommendations may be well meaning but cannot be made to work—external review teams can’t be expected to understand everything about how the Defence machine ticks. The first practical departures from implementing recommendations to the letter emerge. New bits of bespoke design are gerry-built to cover gaps. Savings may be booked but only time will show if they’ll actually be delivered. None of this is necessarily bad; it’s just what happens when you apply broad-brush fixes to real-world problems.

In maturity the best outcome is when a review becomes normal Defence business. Quick implementation of simple recommendations makes it look as though change is underway. Sensible changes will generate support in the workplace and benefits flow to policy makers and implementers alike. In a year or two entrenched opponents of review recommendations will either have moved or been won over. The review team’s regular reporting to ministers will largely be comprised of green traffic lights for recommendations ‘implemented’ or ‘underway.’ Hopefully there will be few amber or red lights pointing to problem areas, where the most difficult and consequential review recommendations usually reside.

Of course this describes situations where recommendations are accepted and easily implemented. The reality is often a much harder slog. So we come to the end of the first episode of The life cycle of the Australian defence review. In episode two we’ll see how reviews age and sadly die. And we’ll ask if there’s a life beyond for reviews that have slipped their earthly bonds.

One Defence: leave it to Peever

Smiling faces beam from the cover of Creating One Defence. These happy folks, with photos balanced for gender and Service, are pleased that Defence business processes have had their 36th substantive review since 1973. They may agree with the report that there are ‘low engagement levels amongst employees’, that they’re ‘inward looking, complicated and difficult to manage’, that they’re ‘risk averse and resistant to change’, and that they’re ‘subsumed by box-ticking and process tinkering’, and badly in need of ‘changes to behavioural mindsets’. If so, One Defence is the answer to their problems, for it’s nothing less than an ‘end-to-end holistic review’ and a ‘total systems approach based on evidence and analysis.’

It’s important to look beyond the business-speak of One Defence because David Peever and his colleagues on the review team are correct in their diagnosis of Defence’s management problems. Their critique is all the more stinging because of its accuracy. If implemented, the 70 recommendations in the report will modernise the organisation. A small number of recommendations should’ve been taken further and a few left out altogether but, as reviews go, One Defence is sensible, serious and purposeful. It needs to be studied closely.

The reviewers tackled a central conundrum: ‘we were puzzled as to why Defence has been unable to reform itself’ and identified three ‘root causes’ which have created ‘complacency and inertia’:

The high operational tempo and increasing national security demands over the past decade have demanded high levels of the senior leadership’s time and attention;

Budget uncertainty, with $18.2 billion removed from the Defence budget from 2009–10 onwards which has led to reactive planning, deferred military capability and a hollowing out of enablers …

Leadership churn from 1998 to the present, resulting in nine ministers with an average tenure of two years, six Secretaries with an average tenure of two and a half years and five Chiefs of the Defence Force with an average tenure of four years.

Defence might take some comfort from this diagnosis because none of these factors are the organisation’s doing. A high operational tempo is the result of worsening strategic circumstances. The fact that the operational record since 1998 has been exemplary surely says something worthwhile about Defence’s management skills. Australians love to indulge in the ‘lions led by donkeys’ myth, but operational success is based on good military and civilian leadership as well as good fighting forces. Looking forward, a savvy reading of our strategic outlook would judge that Defence’s operational tempo will remain high. Senior military leaders and our politicians will continue to be absorbed by military operations. So this root cause of ‘complacency and inertia’ will remain, but let’s remember that Defence is there for the purpose of doing military operations – it’s not a diversion.

On the second root cause—budget uncertainty—Peever’s team is 100% correct. Strip mining $18.2 billion dollars in a couple of years after 2009 essentially destroyed Defence’s capacity to implement the Strategic Reform Program, the implementation plan for the 2008 Pappas Review, the previous big externally led review of Defence . The spending plans of defence white papers since 1976 were all rapidly undercut by Government-directed budget rethinks. The 2000 White Paper is partially exempted from this generalisation because, while it underestimated key program costs, the document also committed to a ten-year spending plan, which in reality was exceeded by a government riding high on the minerals boom. The global financial crisis put an end to such largesse, but while the government cut funds there was no change to the grandiose force structure plans set out in 2009 and 2013.

The message for government is clear: if you want Defence to manage itself better, you need to stick to deliverable and long-term spending plans. Those two qualities require a large measure of political bipartisanship and a willingness to not over-promise. It would be naïve to think that Defence is out of the woods about its future financial stability. Broader economic pressures on Government are growing and the central money agencies in Canberra are circling because that’s what White Pointers do. So Peever’s second ‘root cause’ won’t go away either.

It would be nice to think that leadership churn will go away, but One Defence’s third root cause is probably a permanent feature of our political system and the way it intersects with the Australian Public Service. Thirty-six month (maximum) terms of office means that Governments are never far from campaign mode and, as a consequence, ministerial longevity is a rare gem. The tenure of Secretaries and CDFs is the gift of governments. It’s obvious from the shorter tenure of Secretaries that Governments are happy to tinker with those positions more readily than they are CDFs. As Hayley Channer and I observed in an earlier post, four of the previous six Secretaries before Dennis Richardson left the job in publicly unhappy circumstances. One Defence doesn’t dwell on the point, but an obvious lesson for any government is that it needs to get its relationship right with Secretaries—and not just in Defence. Leadership churn is a feature of modern public life, so no one should imagine that One Defence will make that phenomena go away.

Notwithstanding that, the three ‘root causes’ identified by the review team are likely to be constant realities for Defence. If implemented, the recommendations will produce better outcomes, even in the midst of high tempo operations, budget disappointments and leadership change.

Defence reform – let’s address the Minister in the room!

Ministers have got to get their hands dirty!

Let’s not speak of them when accountability or lack of it is everywhere else, but where the Westminster system suggests it should be! The First Principles Review (FPR) is another review which heralds ‘transformational change’ and points the finger at the Australian Defence Organisation as the primary culprit of the current malaise. For those who have read the public version, much of it seems logical and supported by the evidence presented. But let’s try and get the back story clear before we start making judgements about the most recent in a long line of defence reviews.

Firstly governments and ministers are not blameless. Significant defence reform is almost always initiated by governments and implementation plans then approved by the Minister or Cabinet or both. The growth in top-line staff numbers, much trumpeted in the media as proof of uncontrolled inefficiencies, has in all cases been agreed by Government to meet operational needs or been a response to recommendations from Government-initiated reviews.

Nevertheless Defence, like all large organisations, needs a good pruning from time to time. The last one that happened in 1997 was the result of the Defence Efficiency Review (DER) and was carried out just before the commencement of nearly two decades of operational commitments— the greatest fertiliser for organisational expansion known. While Defence lost track of the actual savings achieved, the radical organisational reform recommended by the DER was implemented, continuing the outsourcing and centralisation of corporate business functions already started within Defence.

The Defence experience in the late 90s and lessons from the private sector since suggest that successful reform needs to be top down and implemented quickly. The FPR implementation timetable reflects this urgency and is a pleasant contrast to the passive nature of the 2009 Strategic Reform Program (SRP). Retaining the FPR Team to monitor the implementation also seems a sensible step.

Notwithstanding these positive aspects and with the exception of the defence Chief Finance Officer function, it’s not clear how the hierarchical/matrix mix which underpins the operation of the Defence organisation is to be managed. There are a number of key processes that run horizontal across the organisation and while the FPR has rightly highlighted the weak enterprise and the need to strengthen the centre, the underpinning rationale is not clear. The Report does little to shed light on this aspect. Logistics is a simple example of an enterprise function which seems to have been broken up and its functions reallocated by the FPR. As a consequence, it may now suffer from the Defence Reform Program disease which caused unintentional cost shifting between different parts of the Department because a hierarchical siloed approach to reform was adopted for functions which are in fact cross-organisational in nature. Rather than improving efficiencies it adds cost and reinforces ineffectiveness.

Contestability is also a much exercised term. On the one hand, it is absolutely critical to the process but I have never been convinced that there is a silver bullet—civilian or military—to achieving success. The importance placed on contestability and the bifurcated organisation to support this notion depicted in the Review suggested a return to the days of staff combat rather than the collaborative approach sought in recent years. One would hope that the best-qualified person is sought to lead either the Policy and Intelligence group or the Capability Acquisition and Sustainment organisation whether in a uniform or a suit—in the hope of building the Minister’s ‘One Defence’.

The report also recommends removing the Service Chiefs ‘statutory appointment’ status ‘to ensure the absolute clarity of the Chief of Defence Force’s command and authority’—a questionable outcome for a problem that I doubt has existed in recent years. Nevertheless, amongst the Service Chiefs’ roles is to advocate. Whether they do this successfully or not is a matter of judgment—but it’s a serious shortcoming to overlook this key and legitimate role. Ministers should take every opportunity to listen. Homogeneous advice processed through the VCDF may seem ‘easy’ and politically clean but it will certainly have political consequences for Ministers who do not manage it well.

That brings us back to the Minister.

Successful reform is led and driven by the Minister—not just through media conferences and press releases. Defence is at its best when the Minister of the day regularly engages with the Department and mutual respect can be developed. While they may prefer to, Defence Ministers can’t stand back and point fingers—they need to get their hands dirty. Even if this may result occasionally in some political mud sticking. The Department will no doubt do its best to implement the FPR good and bad. But if it is to be a truly landmark review the Minster needs to own it and work with the diarchy and the Defence leadership to implement it. Regardless of how politically risky it may appear, to be ‘Creating One Defence’ must be the Minister’s initiative not something the Department takes ownership of by default. Let’s see how this unfolds at the six and nine-month review points.

A final point—sadly it seems industry was again left wondering by the Government’s announcement—with such significant organisational change on the table one would hope the Government doesn’t use the implementation period as a reason to stop or further delay planned acquisition programs placing further economic strain on a vital element of Defence capability.